Blog Archives

Social Media Management

As I’m sure you’ve seen, many┬ásocial media accounts aren’t managed very well – including university departments. The challenge is that everyone thinks that they know what the customers want – and they produce content that they are interested in, not

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Posted in Customer Service, Digital Strategy, Marketing, Marketing Measurement, Professional Tips, Social Media

5 Keys to Effective Delegation

5 Keys to Effective Delegation Image

Whether you’re a chair on a new project or a higher-level manager, the foundation to effective delegation remains the same.┬áThe concept of delegation comes with a fair amount of scrutiny. It is commonly perceived as militarily ordering commands to subordinates.

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Posted in Professional Tips